WhatsApp Messaging
Communicate through supported WhatsApp Business integrations.
Reach customers on WhatsApp through supported business integrations, with messages unified in your inbox.
Email · reply
From a customer
What is WhatsApp Messaging?
The business problem it solves
Communicate through supported WhatsApp Business integrations. Without it, the work that whatsapp messaging handles tends to slip through the cracks — missed calls, forgotten follow-ups, and disconnected records.
Key benefits
- Another channel in one inbox
- Reach international customers
- Connected context
Three simple steps
Link a supported integration.
Chat from your inbox.
Keep the thread on the record.
Where it fits your business
How it connects with the rest of OmniSuite
Every feature shares one CRM, one inbox, and one automation engine — so actions flow across your business automatically.
WhatsApp Messaging reads from and writes to the same customer records, calendars, and workflows as every other OmniSuite capability. When something happens here, the rest of your business responds automatically.
Related features
Frequently asked questions
Some WhatsApp Messaging capabilities are included in standard plans, while others are add-ons, integrations, or services depending on your configuration. Availability is confirmed during onboarding.
Most features connect to others automatically inside OmniSuite. Some require a supported integration or provider — we'll disclose any setup, usage, or third-party requirements before you enroll.
Yes. Book a free demo and we'll walk you through a live demonstration using sample data, then recommend a configuration for your business.
Ready to put WhatsApp Messaging to work?
Book a free demo and we'll show you this feature — and the connected system around it — using sample data.