Review Request Automation
Request customer feedback after services.
Automatically ask happy customers for reviews after a service, at the right moment.
Website form submitted
Trigger received
What is Review Request Automation?
The business problem it solves
Request customer feedback after services. Without it, the work that review request automation handles tends to slip through the cracks — missed calls, forgotten follow-ups, and disconnected records.
Key benefits
- More reviews
- Automated
- Timely asks
Three simple steps
The event triggers.
A review invite sends.
Reviews appear on your dashboard.
Where it fits your business
How it connects with the rest of OmniSuite
Every feature shares one CRM, one inbox, and one automation engine — so actions flow across your business automatically.
Review Request Automation reads from and writes to the same customer records, calendars, and workflows as every other OmniSuite capability. When something happens here, the rest of your business responds automatically.
Frequently asked questions
Some Review Request Automation capabilities are included in standard plans, while others are add-ons, integrations, or services depending on your configuration. Availability is confirmed during onboarding.
Most features connect to others automatically inside OmniSuite. Some require a supported integration or provider — we'll disclose any setup, usage, or third-party requirements before you enroll.
Yes. Book a free demo and we'll walk you through a live demonstration using sample data, then recommend a configuration for your business.
Ready to put Review Request Automation to work?
Book a free demo and we'll show you this feature — and the connected system around it — using sample data.